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1. PRIVACY POLICY
At Lasève (“we”, “us”, “Lasève.ca”), we know that you care about how your information is processed, and we appreciate the trust you place in us to do so with respect for the laws and care. This privacy policy of Lasève inc. (the “Policy”) describes how we collect, use and share information about you when you visit and use laseve.ca . For more information, please see our full privacy policy below.
2. GENERAL PRINCIPLES
Lasève inc. is committed to respecting and protecting your right to privacy. This Consumer Privacy Policy (the “Policy”) sets out how we collect, use, disclose and otherwise manage your personal information. You acknowledge that Lasève inc. may, in its sole discretion, modify the Policy at any time, with or without notice. The revised Policy is posted on the Website. We recommend that you reread the Policy periodically to become aware of these modifications, if any. You acknowledge that by continuing to use the Website after the revised Policy has been posted, you are deemed to have consented to the revised Policy.
3. INFORMATION COLLECTED
When you browse our website, and during the purchasing process, we collect the personal information you give us. This personal information is collected in several ways.
a - The information that the customer entrusts to us.
We receive and store information that you provide to us, for example when you search for a product on laseve.ca, place an order, provide information when completing a purchase, communicate with us by email or participate in one of our contests. As a result of these actions, the information collected may include your name, address, business name, telephone number, fax number, email address and credit card information, the names of the individuals to whom the purchases were shipped , including address and telephone number, products you viewed, searched for and purchased, the content of reviews and emails sent to us.
b - Automatic information.
When you browse our store, we also automatically receive your computer's IP address in order to receive information that allows us to learn more about your browser and operating system. We store information generated by your use of our services.
This includes:
- Internet Protocol (IP) addresses used to connect your computer to the Internet;
- Computer and connection information, such as browser type, version and time zone setting, browser plug-in types and versions, operating system and platform;
- Session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs ) and the methods used to leave the page;
- Uniform resource locators (URL) clickstreams to, through and from our website, including date and time;
- Data from “cookies” and similar technologies;
- Information from third party sources. We also receive information from other sources, including updated shipping and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communications more easily .
4. USE OF YOUR PERSONAL INFORMATION
The information we collect from customers helps us provide, understand, personalize, market and continually improve your shopping experience on laseve.ca, and the Services generally. We rely on a number of legal bases to use your information in this way.
5. COMMUNICATION BY EMAIL
By adhering to our communications and marketing channels (newsletter), we may send you emails about our store, new products and updates.
6. COMPETITIONS AND PROMOTIONS
Lasève inc. may collect information about you if you participate in a Lasève inc. contest or promotion. We will sometimes ask you, via such forms, if you wish to receive information about other services, contests or news at About Lasève inc. You will always have the choice of declining this request or ceasing a subscription to a personalized service that you have previously chosen. The information collected may include your name, address, telephone number, email address, date of birth, and facts relating to your participation in the contest or promotion.
7. CONSENT
Lasève inc. will not sell, transfer or disclose your personal information to third parties without your consent. Certain personal information may be disclosed to third parties for the sole purpose of processing your order or making arrangements to ship what you ordered, or to handle your complaint or request. When you provide us with personal information to complete a transaction, verify a credit card, complete an order, schedule a shipment or return a purchase, we imply that you agree to share that information with us to use it for this purpose. specific reason only. If we ask you for personal information for a secondary reason, such as for marketing, we will ask for your consent directly, or we will offer you the opportunity to opt-out. At any time, you can withdraw your consent for us to contact you, collect, use and disclose your information by emailing us at hello@laseve.ca .
8. AGE OF CONSENT
By using this site, you represent that you are the age of majority in your state or province of residence, or that you are the age of majority in your state or province. If you are under 18 years of age, you may only use laseve.ca with the involvement of a parent or guardian.
9. DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our terms of use.
10. SHOPIFY
Our store is hosted by Shopify Inc.. This company provides us with an e-commerce platform that allows us to sell our products and services to you. Your data is retained through data storage, databases and the Shopify app. Your data is stored on a secure server behind a firewall.
Payment: If you choose a direct payment portal to complete your purchase, Shopify stores your credit card data. They are encoded using Payment Card Industry Data Security Standards (PCI-DSS). Your purchase transaction data is only retained for as long as necessary to complete the transaction. When this is concluded, your transaction data is deleted. All direct payment portals adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, an organization founded by the companies Visa, MasterCard, American Express and Discover.
PCI-DSS requirements enable our store and service providers to ensure the secure processing of credit card data.
Shopify Terms of Service https://www.shopify.com/legal/terms or Privacy Statement https://www.shopify.com/legal/privacy .
11. SERVICES OFFERED BY THIRD PARTIES
To personalize your experience on laseve.ca, we offer you the ability to access or interact with third party services, such as Facebook, Pinterest and Instagram. When you connect to laseve.ca through these third-party services, we may transmit information about you to the providers of these services, and they may in turn transmit information about you to us. In general, the third-party providers with whom we do business collect, use and disclose your information only to the extent necessary to allow them to carry out the services they provide to us.
However, certain third-party providers, such as payment portals and other payment systems, have their own privacy policies regarding the information we must provide to them during your purchasing transactions. We recommend that you read the privacy policies of these providers to understand how your personal information will be used by these providers. Please keep in mind that some of these providers may be located or have facilities that are located in different jurisdictions than us or you. Therefore, if you decide to enter into a transaction that involves the services of a third-party vendor, your information may be subject to the laws of the jurisdictions where the vendor or its facilities are located. When you leave our store's website or are redirected to a third party's website or application, you are no longer subject to this privacy policy or our website's terms of use.
12. SAFETY MEASURES
Lasève inc. understands the importance of protecting your personal information and uses the latest Internet security protocols to protect personal information collected by the website. However, you should be aware that the Web is not a secure means of communication. Consequently, Lasève inc. makes no representations or warranties as to the absolute security of the personal information you provide on laseve.ca. You understand that you provide this information at your own risk.
If you provide us with your credit card information, it will be encrypted using Secure Socket Layer (SSL) technology and retained with AES-256 encryption. Although no method of digital transmission or storage is 100% secure, we adhere to all PCI-DSS requirements and implement additional generally accepted industry standards.
We also ensure that only authorized personnel have access to the information we collect about you. It is important that you protect yourself against unauthorized access to your password and your computer. Be sure to log out when you are finished using a shared computer. At all times, we advise you to remain cautious and attentive when you are online.
13. COOKIES
Cookies are simple text files that web browsers place on computer hard drives when sites are visited. Cookies cannot damage files and cannot read information stored on the user's hard drive. laseve.ca uses cookies to help us measure the number of visits, average length of visit, pages viewed and other statistics relating to the use of our website. Our cookies pose no security risk to you, since they do not contain any personal information, only a special string of characters that informs the service that you have previously used the website. No personal information is stored inside cookies. Please note that some features of the website may not work if you do not accept cookies. Therefore, please accept any witness that Lasève inc. sends to your computer. You can disable the cookie warning by selecting certain preferences or menu options in your browser and closing the warning button. Here is a list of cookies we use.
14. MODIFICATION OF THIS PRIVACY POLICY
Our business is constantly changing and our policy may also change accordingly. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately when posted on the Website.
15. COMPLAINTS
Lasève inc. may collect information about you if you contact us with a consumer complaint or inquiry. The information collected may include your name, address, telephone number, email address, date of birth and the facts relating to the complaint or request.
16 - QUESTIONS AND CONTACT INFORMATION
If you would like to review, access or delete personal information in your customer register, to receive more information or for any request, please contact us at hello@laseve.ca.